Welcome to CCCCF!

Our mission is to provide our clients with quality, community-based mental health and related services to adults and children in the Central Florida community. We can meet with you in your home where the challenges occur in order to provide effective and lasting solutions for you and your family. We can also meet in other locations as mutually agreed upon or even in our clinic. We look forward to working with you and your family.

Please see 2 samples of our Welcome Packets for Adults and Youth that include our Notice of Privacy Practices (NPP) and how to access your medical records. Each one is therapist specific and you will be provided with the packet corresponding to your treating clinician.

Adult Welcome Packet Sample 2023

Youth Welcome Packet Sample 2023

CCCCF is committed to acting in good faith so consumers will not be surprised by fees charges for services rendered. This is a Federal Requirement and below is an explanation along with a copy of our policy. If you have any questions please reach out to Dr. Corrie Kindyl at 407-947-2901 or 407-291-8009 or via email at Corrie.KindylPhD@ccccf.org

Good Faith Estimate Sample 2023

What is the No Surprises Act?

Reference: What is the No Surprises Act? via healthinsurance.org

The No Surprises Act is a federal law that took effect January 1, 2022, to protect consumers from most instances of “surprise” medical bills. The legislation was included in the Consolidated Appropriations Act, 2021, which was signed into law by President Trump in December 2020, after receiving strong bipartisan support in Congress.

The Biden administration spent much of 2021 working on implementation of the new law, with various interim final regulations and final regulations issues. An overview of the rule-making process for the No Surprises Act is available on the CMS website, and CMS also has a helpful overview page, explaining various details of the No Surprises Act.

CCCCF complies with all Federal Open Notes rules/policies/procedures. Contact Dr. Corrie Kindyl at 407-291-8009 or at Corrie.KindylPhD@ccccf.org for more information.

CARF survey

Community Counseling Center of Central Florida, LLC, is pleased to announce that on November 10,2020 the agency was once again awarded a CARF Three-Year Accreditation for the following programs: Assessment and Referral: Mental Health (Children and Adolescents); Outpatient Treatment: Mental Health (Adults); and Outpatient Treatment: Mental Health (Children and Adolescents).  CCCCF has been CARF accredited since October 2008 and find them to be a valuable partner in our service to clients and the community.

Read the survey results (PDF).

Hearing Impaired Resources

If you have a disability and/or have limited English proficiency, CCCCF can offer appropriate help (auxiliary aids) including qualified or certified language interpreters, to you and/or your companion. For the Hearing Impaired If you are deaf or hard-of-hearing, you are entitled to interpreter services at no cost to you. Please inform agency staff of the appropriate services needed. In addition, services may be accessed through Florida Relay by dialing 7-1-1 or calling toll free: 1-800-955-8770 (Voice) 1-800-955-8771 (TTY) For the limited in English Proficient Client 1-800-955-8773 (Spanish) If you believe that you have been discriminated or retaliated against in violation of Section 504 of the Rehabilitation Act of 1973 and/or the Americans with Disabilities’ Act of 1990, you may file a complaint with CCCCF by writing Corrie.KindylPhD@ccccf.org or calling 407-291-8009.

Auxiliary Aid Service Provision and Network Monitoring Plan

Reporting Fraud, Waste and Abuse

CCCCF promotes a culture of integrity and works with our business partners, subcontractors and employees to ensure compliance with standards of ethical practice and regulatory requirements. CCCCF investigates all allegations of Fraud, Waste and Abuse (FWA), takes corrective action of any supported allegations, and reports misconduct to the pertinent government entities. You can call CCCCF at 407-291-8009 and ask for Dr. Corrie Kindyl or you can contact the Office of the Florida Inspector General at: 1317 Winewood Blvd. Building 5, Second Floor Fax: (850) 488-1428

Website: http://www.dcf.state.fl.us/admin/ig/rptfraud1.shtml

Email: IG.Complaints@myflfamilies.com

For Central Florida Cares Healthcare System, Inc. (CFCHS) this can be done in three (3) different ways:







If you are a referral source or other professional, please take our quick, nine-question Stakeholder Satisfaction Survey.

Do the best you can until you know better. Then when you know better, do better.
—Maya Angelou